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Custom Virtual Assistants

Secure and multilingual virtual assistant powered by ChatGPT to enhance customer support with real-time answers.

Real answers. Instantly. Securely.

Custom Virtual Assistants revolutionize customer support with instant, relevant answers.
Powered by ChatGPT and your internal data, it provides accurate, multilingual responses in real time.

Not just a chatbot. A knowledge agent.
Custom Virtual Assistants classify incoming queries using advanced language models, guiding the assistant to deliver targeted answers from your enterprise content.

Result: satisfied users, reduced workload, and a smarter way to serve.

Overview image for Custom Virtual Assistants

Workflow: Turning Queries into Solutions

Workflow diagram for Custom Virtual Assistants
  • Multilingual query intake : User messages (text or voice) are received via the app interface and routed to the AI agent.
  • Query classification : The assistant classifies the intent using a fine-tuned language model.
  • Context retrieval : Relevant documents and data are fetched in real time from CRM and on-prem assets.
  • Response generation : The AI agent composes a clear, contextually grounded answer with ChatGPT.
  • Delivery to user : The final response is sent back instantly, ensuring accurate, accessible support.

Benefits

Instant responses

Resolve user questions within seconds, in any language.

Intelligent assistance

Answers based on real enterprise data, not just training.

Patent-backed innovation

Custom RAG engine, developed and patented by our team.

Built-in security

Fully compliant with international data protection standards.

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